Can't access our account
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We are unable to get into our account.
When I log in I see this "Your account has been blocked because we haven't received payment for outstanding invoice(s). Please make sure all invoices are paid. We will unblock your account once we've received payment for outstanding invoice(s)."
Can you please give me access to the online account to see the billing page so we can get this invoice paid?
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I have removed the block on your account, but keep in mind our system checks every 7 days.
Only the owner and users with the role SUPERADMIN can access the billing page, where you'll find your invoices.
If you are neither, please reach out to the owner to be added to the team or to be upgraded to SUPERADMIN.
More on the topic; https://playsignage.com/support/teams/#how-it-works
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R reederz moved this topic from General Discussion on
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