Team ownership

[delateinsinuates]

How do I change the owner of our team?

The person who created the team is no longer in our organization and she didn't leave log in details, so I can't access the account.

Also, can we have two owners??

[larsnormark]

Hi,

We call it "transfer ownership", check out this article; https://playsignage.com/support/transfer-ownership/

However, this would require you to have access to the current owner's e-mail so that you could reset the password and log in as that person.

If that's not the case, you're going to have to send an e-mail to [email protected] asking for the team's owner to be transferred to XYZ. We might ask for verification when you do this.

For your second question, the answer is no, but you can have multiple SUPERADMIN members on your team. Check out this article; https://playsignage.com/support/teams/#how-it-works

[delateinsinuates]

Hi Lars,

Thanks, my manager reached out through the Live Chat and we now have control over the account again

/Liza