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  3. Problem with Playlist Transitions on TV

Problem with Playlist Transitions on TV

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  • G Offline
    G Offline
    Gacah
    wrote on last edited by
    #1

    Hey everyone,

    We’re trying to set up a playlist for our coffee shop screen. The preview looks great, but when we publish it, the transitions don’t work the same on the TV.

    Anyone know how to fix this?

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    • MelnikovM Offline
      MelnikovM Offline
      Melnikov
      wrote on last edited by Melnikov
      #2

      Hi,

      It sounds like the issue might be related to the video quality. If the bitrate or resolution is too high, some lower-end devices may struggle to play it smoothly. You could try re-encoding the videos using a tool like HandBrake to make them more compatible.

      If you are on Mac and familiar with the terminal and Homebrew, then you can install Handbrake via terminal

      brew install --cask handbrake
      

      You can find a guide on this here: https://playsignage.com/support/handbrake/

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      • reederzR reederz has marked this topic as solved on

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