Samsung Tizen firmware S-KSU2EWWC-1100.8 bug
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With the latest firmware that was released for Samsung QB series displays in December of 2024, there is a bug in portrait mode when showing videos. The videos appear to have a gray line at the bottom and a black line on the side.
We have created a ticket on Samsung partner site and they are working on fixing it. We will provide updates as soon as new firmware is released.
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Hi, we're running Samsung's SAQB85C Smart TV in Portrait mode, and even though we never noticed it before, we do have a thin grey line in the lower part of the TV. How can I update the firmware on our TV?
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Hello,
We have a handful of Samsung QB75R in the New Orleans store, I do not see the grey line you're mentioning, however, I am having issues when they have a power outage. When the TV comes back up it's defaulting to HDMI 1, is there a solution to fix this?
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Hello,
We have a handful of Samsung QB75R in the New Orleans store, I do not see the grey line you're mentioning, however, I am having issues when they have a power outage. When the TV comes back up it's defaulting to HDMI 1, is there a solution to fix this?
@simplyjourneymen This is a known issue, but worry not
The most likely reason is that HDMI-CEC (called Anynet+) is enabled on your TV, then this feature automatically switches to a new source if it powers on or is plugged in. Check out this guide; https://www.samsung.com/us/support/troubleshoot/TSG10002314/ -
@stellsspermatist there are several ways to update firmware. Easiest is to go to TV settings -> Support -> Software update -> Update now
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