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Team ownership

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  • D Offline
    D Offline
    delateinsinuates
    wrote on last edited by
    #1

    How do I change the owner of our team?

    The person who created the team is no longer in our organization and she didn't leave log in details, so I can't access the account.

    Also, can we have two owners??

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    • larsnormarkL Offline
      larsnormarkL Offline
      larsnormark
      wrote on last edited by
      #2

      Hi,

      We call it "transfer ownership", check out this article; https://playsignage.com/support/transfer-ownership/

      However, this would require you to have access to the current owner's e-mail so that you could reset the password and log in as that person.

      If that's not the case, you're going to have to send an e-mail to [email protected] asking for the team's owner to be transferred to XYZ. We might ask for verification when you do this.

      For your second question, the answer is no, but you can have multiple SUPERADMIN members on your team. Check out this article; https://playsignage.com/support/teams/#how-it-works

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      • D Offline
        D Offline
        delateinsinuates
        wrote on last edited by
        #3

        Hi Lars,

        Thanks, my manager reached out through the Live Chat and we now have control over the account again 🙂

        /Liza

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