Okay, I will do that. Again, thank you for the help. You guys rock!

Hi, It sounds like the issue might be related to the video quality. If the bitrate or resolution is too high, some lower-end devices may struggle to play it smoothly. You could try re-encoding the videos using a tool like HandBrake to make them more compatible. If you are on Mac and familiar with the terminal and Homebrew, then you can install Handbrake via terminal brew install --cask handbrake You can find a guide on this here: https://playsignage.com/support/handbrake/